Vih Metaverse

VIH Metaverse is a forward-thinking technology organization solving the challenge of fragmented business communication through ViH Messenger — a powerful, all-in-one communication hub built for the modern enterprise. ViH Messenger brings together AI-driven capabilities including an AI Voice Bot for 24/7 customer assistance, Agentic AI that autonomously manages multi-step customer journeys across chat, voice, and app interfaces, and Analytics AI that extracts deep insights from every interaction — from sentiment analysis to operational intelligence. Complementing this is Vayu, our meeting intelligence platform, rounding out a robust AI ecosystem designed to transform how businesses communicate, engage, and operate. As the presenting partner of the CX Leadership Event, VIH Metaverse is here to reimagine the future of customer experience — intelligently.

botminds.ai

Headquartered in Seattle, Botminds AI is the AI Operating System for Enterprises, helping organizations take Generative AI from pilot to production by embedding AI directly into the workflows that run the business. Botminds is built as a full-stack platform for agentic execution across complex, multi-system processes. It starts with intelligent understanding of enterprise content, including emails, documents, tickets, calls, and knowledge bases. It then progresses to agents that orchestrate actions across tools and teams, with human-in-the-loop approvals, auditability, and control. As organizations scale, these capabilities come together as integrated, multi-persona solutions that connect insight to execution across departments. With native capabilities across data extraction, orchestration, conversational experiences, analytics, and compliance, Botminds accelerates enterprise deployment in regulated and operationally intensive industries such as Banking and Financial Services, Pharma and Life Sciences, Manufacturing, and Legal and Compliance. The focus is measurable outcomes, including faster time-to-value, high accuracy, and production-grade scalability.

ESDS

ESDS began its operations from Nashik (India) in 2005 and offer our products across diversified industries that include government ministries & companies and corporate entities across sectors such as BFSI, manufacturing, IT and ITES, telecom, real estate, pharmaceuticals, retail and education and in several countries across the APAC region, Europe, Middle East, the Americas and Africa. Our business offerings provide a comprehensive range of solutions, which we believe provide a “one-stop- shop” for our customer’s Cloud, IT Security & Managed service needs, and is an important factor in customer acquisition, retention and sets us apart from our competitors.

Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

ScoreMe Solutions

ScoreMe Solutions is a Gurugram-based SaaS fintech company transforming digital lending in India. Founded in 2017, it offers a unified, end-to-end platform that enables banks, NBFCs, and fintechs to deliver fully digital, paperless credit journeys. The platform combines advanced data analytics with loan origination, underwriting, and disbursement, helping institutions improve speed, accuracy, and compliance. ScoreMe’s suite includes AI-powered analyzers for bank statements, ITR, GST, financials, bureau data, and legal records, along with real-time KYC and compliance verification. Its no-code business rules engine and composable architecture allow seamless integration with legacy systems and flexible credit policy configuration. With over 200 clients, ₹65 lakh crore+ AUM managed, and more than 90% straight-through processing, ScoreMe enables lenders to reduce risk, cut operational costs, and enhance borrower experience. Backed by deep BFSI expertise, ScoreMe is driving the next phase of scalable, data-driven lending infrastructure in India.

Unified Fintech Forum

The Unified Fintech Forum (formerly, DLAI) is a national level, non-profit industry association, established in 2016, functioning as a unified voice of diverse stakeholders like fintech companies, end customers (client protection), aiding the regulatory environment, fostering best practices, and driving financial inclusion. The forum facilitates collaboration among startups, financial institutions, and technology providers. policymakers. Today, UFF represents over 200 members, including Digital Financial Service Providers, NBFCs engaged in digital lending, Account Aggregators, Payment Service Providers, RegTech and WealthTech firms, and emerging technology players.

FACE

Fintech Association for Consumer Empowerment (FACE) is an RBI-recognized Self-regulatory Organization in the FinTech Sector (SRO-FT). FinTech companies of all kinds come together at FACE to build an industry that enables customer-centric financial services that are safe, suitable, and transparent, delivering positive impacts on society and the economy. The FinTech community (providers, enablers, stakeholders, and others) unite at FACE to develop a nurturing ecosystem where companies and consumers responsibly participate and thrive in the digital economy.

Simple Work

SimpleWorks is a specialized technology provider offering a “Regulator-Ready” CRM and Agentic AI platform designed for NBFCs, Banks, Financial Services, Insurance, and Healthcare organizations. With a strong presence across India, Southeast Asia, and MENA, SimpleWorks supports leading institutions such as Prudential, Karnataka Bank, and Muthoot FinCorp in scaling operations while ensuring regulatory compliance. Our low-code platform delivers a unified “Customer, Agent, and Branch 360” view, enabling end-to-end lifecycle management—from lead generation and digital KYC onboarding to collections and customer servicing. Key modules include Marketing Automation, Digital Onboarding, Contact Center CRM, Service Management, Collections, and Field Sales Mobility. At the core is R-YaBot, our Agentic AI engine powered by Retrieval-Augmented Generation (RAG), which acts as an AI co-pilot for sales, support, and operations. With a compliance-first architecture, including on-premise and sovereign cloud deployment options, SimpleWorks enables secure and scalable AI adoption for regulated environments.

IXSIGHT AI

Ixsight: Open your door to the world of data, i.e. information available to organizations in their businesses and help them in maximizing it for achieving better business performance through data analysis, Relationship Discovery, AML Software, Fraud & Risk Analysis, reporting and visualization capabilities. Data is the oxygen of every enterprise, which enables it to be in a position to give optimum value to its customers.

Global Leaders Insights

Global Leaders Insights magazine is your go-to, unbiased platform dedicated to commemorating and empowering leaders, entrepreneurs, and achievers who are breaking barriers and forging their own paths in setting leadership benchmarks. Our mission is to amplify the voices of leaders, be it from the realm of business, social, technology or education fronts, by sharing inspiring stories of success, perseverance, and innovation. We truly believe in the power of storytelling to make a meaningful impact by highlighting achievements of those who are not only excelling in their fields but also reshaping the overall leadership vigor.

News Patrolling

NewsPatrolling.com is a dynamic and diversified news platform that brings readers the latest and most relevant updates from across India and around the world. Covering a wide range of categories including politics, business, lifestyle, health, technology, sports, and entertainment, the portal caters to a broad audience with varied interests. In addition to timely news coverage, the platform also features thought-provoking opinion pieces, expert insights, and in-depth articles that provide a deeper understanding of current affairs. What sets NewsPatrolling.com apart is its commitment to providing a voice to emerging talent and ideas. The platform welcomes guest posts, startup stories, and press releases, offering opportunities for individuals, entrepreneurs, and organizations to reach a wider audience. With a user-friendly interface and a focus on quality content, NewsPatrolling.com has become a trusted source for information and a space for meaningful engagement in India's ever-evolving digital media landscape.

Asia Business Outlook

Asia Business Outlook is a business magazine providing a comprehensive outlook on Asia's industrial landscape. With a constant focus on the region's thriving business environment, the magazine caters to C-level executives across diverse sectors who seek valuable insights to navigate the dynamic Asian market. Asia Business Outlook stands out from other business magazines through its in-depth coverage of the challenges and opportunities faced by businesses in Asia. Asia Business Outlook enables business executives to make informed decisions and stay ahead of the competition. Its readers get first hand insights on emerging market trends, disruptive technologies, regulatory developments, and investment opportunities across Asia. The magazine also presents success stories of leading businesses in the region, showcasing their journeys. It also features exclusive interviews with business leaders, offering a panoramic view of the strategies employed by them in their respective sectors. Today, Asia Business Outlook has become the go-to business magazine for C-level executives from varied sectors across Asia. It has achieved this feat by offering a plethora of expert analysis, enabling readers to make informed decisions, capitalize on opportunities, and thrive in the ever-evolving Asian market.