Introduction
Reimagine how work is done, processes can be automated, and service can be improved and made effortless for both customers and service reps.
Reimagine 2025 brings together leaders across AI, CX, HR, IT, Innovation, Operations, and Digital Strategy to explore how Conversational and Generative AI are driving real business outcomes.
Join us to reshape outcomes and reimagine business value through the use of AI.
At Kore.ai’s Re:imagine CityTour, you can:
Agenda – August 22, 2025
Arrival & Executive Networking
5:00 PM – 5:30 PM
Opening Note
A New Era of AI Begins
David Schreffler, CRO – International Markets, Kore.ai
5:30 PM – 5:40 PM
AI Analyst Session
Scaling AI, Responsibly by BCG
Gaurav Jindal, Managing Director & Partner at BCG
5:40 PM – 6:.00 PM
Building the Enterprise Agent Ecosystem
The Autonomous Agent Future
Murali Raghuram, SVP – Product Management – Kore.ai
6:00 PM – 6:25 PM
Fireside chat : Reimagining Customer Engagement
Axis Bank’s AI Journey and the Road Ahead
6:25 PM – 6:45 PM
Networking Break & Demo Zone
6:45 PM – 7:05 PM
Hyperscaler Perspectives
Joint AI Value for India Market
Jayasuntar S, Sr Solutions Architect, AWS & Sajan Padikkala, Microsoft
7:05 PM – 7:35 PM
Executive Panel
Unlocking Enterprise Value with AI
Moderator
Christie Dahmen, VP International Marketing, Kore.ai
Speakers
Hitesh Sachdev, Head- Start-up Engagement, Innovation & Investments at ICICI Bank
Ankit Goenka, Head Of Customer Experience at Bajaj Allianz General Insurance
Ajit Nair, Head of Content and Experiential Marketing at Tata Communications
Nitin Dhingra, Chief Technology Officer , EVP at Indira IVF Group
Sumanth Sachidananda, Director, Deloitte
7:35 PM – 8:10 PM
Executive Panel: From Manual to Autonomous
How AI Is Redefining Workflow and Productivity
Moderator
Deepak Anand, SVP Product GTM & Evangelist – Kore.ai
Speakers
Ruturaj Waghmode, BFSI Leader, Mphasis
Murali Raghuram, SVP- Product Management, Kore.ai
Bhavna Agrawal, Senior Director, TIAA
8:10 PM – 8:30 PM
Dinner & cocktail
8:30 PM Onwards
Speakers
Supporting Partners
Venue
The Westin Mumbai
Garden City
Oberoi Garden City, International Business Park,
Yashodham, Goregaon, Mumbai,
Maharashtra 400063
