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In the past decade or so Pharmaceutical Industry has undergone a constant and rapid change, resulting in higher costs, longer product lifecycles, need for better quality and longer time to market. These factors have pushed the companies to find ways to increase their efficiencies in the operations and supply chain. With arrival of Industry 4.0 and IIoT technologies digital influence has challenged traditional models and influenced the growth of Pharma industry significantly. Also, digitalization gives companies a high-profit potential.

Such technologies are increasingly prevalent and have become crucial to the continued success and competitiveness of today’s global manufacturers. Effective deployment of these technologies is the key to complete the journey from data collection, analyse the same and make it usable to attain the hallmark digital maturity the will define the next generation of pharmaceutical manufacturing.

On top of this increased stringency of regulatory environment through regulators like US FDA till cGMP coupled with increased competition has put additional pressure on Pharma manufacturers directly challenging their Profitability.

Thus Pharmaceutical industry has to create modular, continuous and scalable processes and manufacturing environments to meet cost and quality challenges head on.

Join our strategic and Insightful Roundtable that would virtually bring senior professionals across the pharmaceutical industry to explore the best strategies & practices on How the emerging technologies that characterize Industry 4.0—from connectivity to advanced analytics, robotics and automation—have the potential to revolutionize every element of pharma-manufacturing labs.

Presenting Partner

Businesses are built on the experiences they provide and every day millions of those experiences are built by Avaya (NYSE:AVYA). For over one hundred years, we’ve enabled organizations around the globe to win—by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration—in the cloud, on premise, or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter.

Visit us at www.avaya.com

Join our Rountable which would focus on

1. Strategies to improve User Experience with Design Thinking and CX Transformation

2.Understand the key strategies and tools for incorporating design thinking into the creative process

3. How Design Thinking methodology helps to understand unmet needs and deliver delightful and differentiated consumer experiences

4. Insights on creating exceptional customer experiences using a Design Thinking approach

Who should attend?

CCXOs/ VP/ President/Directors:

1. Customer Experience

2. Design Thinking/ UX

3. Customer value /Service

4. Digital Transformation

5. Customer Analytics

6. Automation

7. Business Head

8. Happiness officer

9. Innovation & Technology

Our Speakers

Debojit Sen

Debojit Sen

Director

CarDekho
Himanshu Gupta

Himanshu Gupta

Head Design

PharmEasy
Akansha Bajaj

Akansha Bajaj

Business Development Head

OYO
Saumya Chopra

Saumya Chopra

Head CeX – Middle East

Cars24
Harmind Singh

Harmind Singh

Director of Creative Design

PhonePe
Vishal Kapoor

Vishal Kapoor

CDO

Future Group
Priyang Agarwal

Priyang Agarwal

Director – Marketing

Tata 1mg
Harmind Singh

Vidyaranya Bharadwaj

Heading Design for APAC and Mid East

Herman Miller
Achyutha Sharma

Achyutha Sharma

Lead User Research

MESSHO
Bhavesh-Vora

Bhavesh Vora

Sales Engineering Leader

Avaya India
Abhishek Gupta

Abhishek Gupta

Technology Sales Specialist

Avaya India

Sessions

3:30 PM – Opening Remarks

3:35 PM – Design thinking in e commerce – Strengthening the link between CX quality & Customer Loyalty

3:55 PM – Open Roundtable Discussion: The Art & Science of E commerce CX by Design

4:45 PM – Final thoughts with Q & A

5:00 PM – Closure of Webinar