The way of operating business has been drastically impacted and needs to be reshaped due to pandemic. Due to immense disruption in business operation caused by this pandemic, more digital transformation practices are being adopted now than ever before, where working from home is the new normal and reality.
Emergence of Automation and AI technologies that has moved from Innovation to Resilience will be the trend and are helping us to be future ready. New strategies from CLOUD to SaaS needs to be adopted to support remote work, which requires redesigning the business models to adapt in the current situation.
Join this webinar where the veteran industry leaders will be sharing their knowledge and strategies on how to implement Digital transformation in your organization to deal with the current pandemic situation and how the business centric intelligent software solutions customized to your business needs will accelerate your Digital Transformation journey.
Presenting Partner
Eureka Digitisation & Automation Services (eDAS) is a digital automation company producing In-House Software from On-Premise to On-Cloud Software as a Service (SaaS) Solutions.
We focus on :
1.Software Solutions (Customized as per business needs)
2.Consulting
eDAS provide its Customers and Business Partners with robust, extensible and fully customizable security- enhanced software solutions for communication, information sharing, data exchange, security and process oriented solutions that can empower mid and enterprise sized businesses to deliver great Customer & Sales experience across all communications and messaging channels, along with other solutions on technologies such as Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, etc.
eDAS is offering the below software solutions :
1. Omni channel Call Center Solution
2. Quality Management System (QMS)
3. Intelligent Knowledge Management System
4. Business reports automation & advanced analytics (RPA)
5. Mobile access, attendance & leave management solution
6. HR on boarding paperless
7. Intelligent document processing solution
8. VoiceBot / Chatbot/ eMail Bot
We have Industry leaders with decades of experience in building software for enterprise grade companies having a profound understanding of what it takes to build feature-rich customer service technology that is fast to deploy and super- easy to use. We employ the most talented IT professionals and continually invest into skills and know-how development to ensure our clients enjoy the world-class solutions and service in the most cost-effective way. Our commitment in every client engagement is to ensure success of customer’s innovations in IT process and software systems.
eDAS is focusing in India, Middle East & Africa and Asia Pacific regions currently and has channel partners and distributors spread across the region.
Visit us at www.edas.tech
Designation attending
Chief Digital Officers, CIOs/CTOs/CISOs,SVPs/VPs/EVPs/Directors/Heads of:
1. Digital Transformation and Innovation
2. Sales & Marketing
3. Customer Experience
4. Business Heads
5. Technology
Key focus areas
Reimagining Businesses Leveraging Automation Tools and Technology
How cloud acts as a key to unlock new potential and opportunities
Using a target driven approach to focus on Sales and Customer engagement
Gain valuable insights into changing consumer attitudes to service over digital channels
Understand how digital strategy can be successfully executed to drive positive customer outcomes
Our Speakers
Manish Madan
SVP/ Head- Digital Customer Service, Claims
Aegon Life
Ankit Goenka
Head of CX
Bajaj Allianz General Insurance Co. Ltd.
Sushant Agarwal
Country BI Leader
Decathlon India
Ankit Malhotra
Associate Director
Freecharge
Gaurav Bhushan Sharma
SVP – Growth
Pine labs
Birendra Kumar Sahu
Senior Director of Engineering – Head of Data Engineering and Science
Chargebee
Dr. Chumki Neogi
COO
Eureka Outsourcing Solutions
Sharad Agarwal
Business Development Head- India Market
Eureka Outsourcing Solutions
Jaswinder Singh
Chief Technology Officer
eDAS – Eureka Digitisation and Automation Services
Pranav Sharma
EVP & Business Head