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As the world went on closure due to pandemic, the economies went on ventilator. The global Ecommerce industry were forced to shift gears and rethink the rules of game. The Ecommerce industry is always on a ride to the wave of popularity. It’s been a challenging and volatile year for the businesses around and E-commerce has transformed the way business is being done. Considering from the way people shop to the way online business tech is managed — E commerce is gearing up for some major changes.

With the onset of the pandemic, the E-commerce has remarkably spiked across the globe and will only get bigger and better as the year moves on. New technologies are definitely playing a vital role in achieving that. No doubt the E- Com industry has sailed through perhaps the biggest storm and now it is time for them to make waves in the ocean of success.

The Webinar would highly focus on understanding the overall post Covid scenario of the E-commerce industry and its overall impact on the Customer experience. Enhance your knowledge with great insights on What will be the “new normal” and can we expect a long-term e-commerce shift? Learn the strategies on How to reconnect and communicate with your customers and adapt to their new tastes and expectations?

Presenting Partner

Omuni – India’s leading omnichannel retail enablement platform, built by retail practitioners and industry insiders. We provide customer journeys as a service, reimagining better journeys for your evolved customer base We create customer journeys that are unified by a single backend – an AI powered Omnichannel platform – that integrates all demand channels that a retailer might be using, utilises inventory in the most cost and time effective manner and streamlines first and last mile logistics to a minimal drop rate. We also extend to our partners, 24×7 support for the store, customer queries, tech support so that the retail transformation is complete at every level.

Visit us at www.omuni.com

Key Takeaways

Effective use of this crisis to gain loyal clients and discover new business models?

Optimising and Reinventing the Supply chain

Infusing the best technology in times of crisis and making the most of it

Trends and challenges that are shaping the industry post COVID

Digital transformation driven by the Pandemic

Technology and Innovation emerging from the pandemic

Attendees will gain and get knowledge on smart strategies, actionable tactics, eye-opening inspiration, connect with the people who are shaping the future of E – Business in the world today.

Our Enthusiasts Speaking

Umesh Krishna K

Umesh Krishna K

Director of Marketing

Swiggy
Vinay Choletti

Vinay Choletti

Head, in-store payments

Amazon Pay
Ankit Rastogi

Ankit Rastogi

Senior Vice President

MakeMyTrip
Ashish Jain

Ashish Jain

Head of E-commerce & Digital Marketing

Godrej & Boyce Mfg. Co. Ltd.
Akshay Tandon

Akshay Tandon

Associate Director – Category Group Head
Footwear, Sports Fashion and Fashion Accessories

Snapdeal
Debojit Sen

Debojit Sen

Director

Cardekho
Hussaine Kesury

Hussaine Kesury

Chief Category Officer

Pepperfry
Malavika Sahoo

Malavika Sahoo

Deputy Director

Myntra
Vaibhav Rustagi

Vaibhav Rustagi

Associate Director – Category Head
Personal Care & Home Care, Flipkart Grocery

Flipkart
Tapan Acharya

Tapan Acharya

Chief Revenue Officer

Arvind Internet

Designation Attending

Founders / CXO / Sr VP / VP/ Director / Head of

Chief E-commerce

Chief Operations

Chief Digital

Content Marketing

Merchandising

Omnichannel

CX

Technology

Sales & Marketing

Analytics

Automation

Demand Generation

In this webinar you will learn

11:00 AM – Opening Remarks

11:05 AM – From the Experts lens: Unleashing the challenges and the opportunities of Covid-19 on the E-commerce realm

11:25 AM – Using omnichannel to deliver innovative journeys for your customer

12:05 PM – Fuelling massive growth with latest Technology that empowers the E-Businesses

12:25 PM – Futuristic Views: Best Practices & Secrets to scale your E commerce for Retaining Customers in the Age of COVID

01:10 PM – Virtual Engagement with Q and A

01:30 PM – Wrap up and Close of Webinar