The pandemic has completely reshaped the way people execute things in their life, right from shopping & working to banking specifically.
Many evolutionary changes are expected to come in the future of digital banking.
Some consumers will expect completely autonomous banking processes due to lack of time and knowledge whereas a few will still vouch for high-level involvement. Thus, the future shows banking sectors to be highly adaptive.
As stated by Deloitte, the future of digital banking is placing customers at the center of every digital strategy and banks must instrument these from today to be able to seamlessly integrate by the year 2030.
Few years down the line, banks will have to profile their consumers very carefully and closely to be able to meet the regulatory requirements as well as offer extra services which are valuable to the consumers.
Data-driven solutions have already caught the attention and are the future of banking.
This Roundtable will discuss how a connected Customer communication solution can enhance the customer experience as well as Empower the different teams in the Banking sector.
Presenting Partner
Exotel is one of Asia’s largest cloud telephony companies, working with 4,500+ businesses including top enterprises and start-ups. They solve communication problems for various industries be it Automobile, E-commerce, Cab aggregators, BFSI or Fintech. Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from.
Visit us at www.exotel.com
Our Enthusiasts Speaking
Umang Gupta
AVP, Product – Fintech & Neo Banking
Kotak Mahindra Bank
Prasanna Lohar
VP Technology
DCB Bank
Anish Chowdhary
Head Retail Digital Business
Yes Bank
Sumit Singh
Vice President
Paytm Payments Bank
Subha Sundaram
ABM Lead
Exotel
Who should attend
CXO /EVP/ Senior VP/ VP /Sr Director /Director /Head