Webinars - The Brainalytics

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September 3, 2022
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Ozonetel – Zoho – Conversational CX : How e-commerce brands are personalizing shopping experiences at scale

Simple, easy, and intuitive - that’s the experience customers expect when they go shopping online. The past decade has seen fundamental changes in consumer behavior with the explosion of digital, smart phones, messaging apps, and so on. We are in the age of connected commerce and convenience is a way of life. So, it’s time [...]

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August 29, 2022
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Zapoj – Enterprise Resiliency in Unpredictable Times

Organizations have always faced risks from natural, technological, and human-caused critical events . It is imperative for a business to thrive; an organization needs instant visibility into what’s happening throughout the world and how critical events impact the things that matter to them.In today’s threat environment, organizations need next-gen critical event management (CEM) systems that [...]

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August 24, 2022
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Leadsquared – Ozonetel – Breaking Barriers to Patient Engagement

All healthcare organizations strive for one goal — improving the health and wellbeing of patients. And one of the ways to achieve this is by improving patient engagement. Recent surveys highlight that healthcare leaders and clinicians believe just 34 percent of their patients are highly engaged. Evidence suggests that when patients are actively involved in [...]

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August 5, 2022
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Ecubix – Embracing 4.0 Technology for Power-Plant Digitization

The Indian Power generation sector is a mixture between Centre 25%, State Sector 26% & Private sector 49 %. Out of this Fossil Fuel based generation is 59%, Hydro based is 11%, renewable energy sources are used to generate 29%. As power generation shifts from a centralized plant to distributed assets and microgrids with multidirectional [...]

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August 5, 2022
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Ozonetel – Sify – Freshworks – Future-Proof CX

The battle for customer loyalty has never been more competitive. Organizations are plowing in more investments and efforts towards customer care strategies and with good reason! Reports reveal the importance of customer engagement in buying decisions - 86% of consumers are willing to pay more for better customer service and 54% of millennials reveal that [...]

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August 2, 2022
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Empuls – Redefining Employee Engagement by leveraging Technology Series 2

The global pandemic triggered the world’s most significant shift in the way we work . Adapting technology to meet the growing changes in the workforce can assist businesses better recruit, retain and manage their human capital well. Technology is not only impacting the way we work, but it is improving the way we manage work [...]

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July 21, 2022
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Ecubix – Profit from Process Efficiencies through Industry 4.0 – Pharmaceutical Industry

The dawn of Pharma 4.0 has brought about a precedence of smart manufacturing with AI, IoT and automation. Such technologies are increasingly prevalent and have become crucial to the continued success and competitiveness of today’s global manufacturers. How effectively these technologies are deployed on the journey from data collection to the hallmark digital maturity of [...]

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July 12, 2022
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Compass – Leverage the Power of Automation in Fintech

Fintech is the hottest item in the banking industry and with good reason! The FinTech industry is rapidly moving toward automation as a source of efficiency. Automation helps with repetitive procedures and simplifies complicated tasks resulting in accuracy and minimizing human error. As per the survey India’s fintech market is the world’s fastest growing and [...]

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June 27, 2022
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Empuls – Redefining Employee Engagement by leveraging Technology

The global pandemic triggered the world’s most significant shift in the way we work . Adapting technology to meet the growing changes in the workforce can assist businesses better recruit, retain and manage their human capital well. Technology is not only impacting the way we work, but it is improving the way we manage work [...]

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June 26, 2022
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Plum – Fuelling Employee Engagement with Automation

Technology has always played a major role in businesses for several decades, but automation is one of the most inspired technologies to prevail in the business world. Covid has changed the entire business dynamics in every way. Finding and retaining top talent has been a concern for companies for quite some time. But keeping that [...]

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