Archives: Webinars

Digital disruption, data explosion and customer experience are the driving forces behind the need for companies to transform how they do business. COVID-19 has been a major disruption for people-intensive industries and the BPO sector is no exception. Some of the forward-looking BPO organizations are using this entire disruption as an opportunity to re-evaluate how [...]

Learnings to Engage HCPs in China More Effectively and Efficiently 学习如何更有效地与中国的HCP互动 Healthcare continues to transform rapidly around the world. Especially when the COVID 19 has lasted for years. HCP engagement is at an inflection point presenting a wide range of challenges and opportunities to pharma companies. Today’s digitally-savvy HCPs expect the same level of customer-centricity [...]

With the launch of the National Mineral Policy 2019 and the Mines and Minerals (Development and Regulation) Amendment Act 2021, India presents a major opportunity for investors looking to invest in the metal industry in India. Within the mining and metals industry, digitalization will be a force that changes the nature of companies and their [...]

Customer behavior has changed dramatically in the last few years, and this paradigm shift is nowhere near complete. Today Customer actions are becoming more and more digital, flexible, and global. In the era of digital transformation, the challenge for traditional financial institutions is to step up to meet the rising demands of new-age customers. With [...]

Indian automobile is one of the most lucrative industries and the significance of this industry is gauged by the fact that it contributes nearly 7% of the country’s GDP. Today, the automobile sector is on the brink of a tremendous upheaval. Digital transformation is taking over industries and the automotive industry is no stranger to [...]

As the pandemic forced school shutdowns around the world, digital solutions entered centerstage to support a sudden shift to remote learning, thrusting technology into the forefront of the educational sphere. Seemingly overnight, educational institutions were forced to digitize, with ranging degrees of success. India has become a hub for edtech companies and especially with the [...]

A smart and connected product strategy helps in leveraging business by driving new product features, new innovation & new revenue streams. Useful product life after sale is increasing, and so is the focus on aftermarket business. Aftermarket services can produce highly profitable recurring revenue. They enable stickier customer relationships and can provide valuable user data [...]

Sales and growth are two concepts that go hand in hand and are interdependent, may it be a long standing organisation or a start-up. It is more so relevant for a start up as it determines the rate at which it grows and its ability to develop the business. A sales engagement platform should help [...]

In 2020, we saw a paradigm shift in several industries and how quickly the sales team had to acclimatize to evolving sales trends. There is a growing awareness about the need to invest in new sales technologies such as CRM apps and AI. Business continuity and resilience has never been more important than it is [...]

The Covid-19 pandemic has raised alarm bells worldwide. Today managing channel partner marketing programs at scale is both a strategic priority and a challenge.  With channel partners focusing on implementing new and emerging technologies, Automation is yet another excellent business opportunity for them across diverse industry verticals. Minimizing human inputs while improving efficiency with technology [...]