Category: Past Webinars

Supply Chain & Logistics have proven to be a life line in this pandemic, which kept things going for economies everywhere in the world. They ensured that essential supplies reached people and did their best, given the situation and restrictions. From diversification to regionalization, companies were and are still evaluating multiple options to drive supply [...]

Organisations have redefined their culture by shifting towards a people centric workplace by making agile and nimble structures and prioritizing health and safety. Data driven decision making has come to the forefront in the wake of this pandemic. Working in an Hybrid environment has its own challenges, to say the least. HR is constantly looking [...]

Businesses and organizations are always looking to enhance their Customer Experience strategies that help in maintaining long term relationships that attract new customers and retain old ones. In order to implement an effectively digital customer service & experience strategy, it is very important to understand the customers current journey so that it can be enhanced. [...]

Insights from the new Cybersecurity guidelines issued by the Ministry of Power in India. In October 2021, Government of India, Central Electricity Authority has issued new Cybersecurity guidelines. The webinar is targeted to understand how data integrity and cybersecurity challenges are met for OT systems and how industry can align its Cybersecurity strategy to this [...]

Sudden out surge of Pandemic acted as a catalyst forcing the BPO Industry to revamp itself. 2020 has brought about so many changes for every industry, while some have suffered, others have learned to pivot and adapt to survive and even thrive during this pandemic. BPO industry being one such that was able to leave [...]

A myriad of tech and non-tech companies went to work from home during the pandemic. Though a lot of them are in the process of getting back to offices, companies like Zerodha, Zapier and Exotel will remain work from home Zerodha for example with 1000+ employees working from home are not only able to adhere [...]

Fraud prevention and mitigation remain an ever-present and evolving challenge for financial services leaders. Financial frauds have emerged as an inevitable unwanted by product of economic growth. COVID-19 pandemic is unprecedented in its global reach and implications for consumers and businesses worldwide. With people getting locked down into their homes BFSI Indsutry has seen consequently [...]

India has primarily been a hub for outsourcing, it wasn't different for the gaming industry. But, in our recent past, the scenario has transformed where we see a lot of gaming companies coming up in India curated for the Indian ecosystem. The turning point has been unrestricted access to high-speed internet and affordable smartphones. This [...]

The heart and soul of any business is the relationship it shares with its customers. A business does whatever it takes to be relevant and viable for its customers because they know that their customers are their assets and in today’s time creating a brand and ensuring loyalty is the most important goal. The sole [...]

The insurance business is one of the most competitive and diversified firms dealing with the fast-changing environment, technology, and compliance requirements ensuring the client's satisfaction. As a result of these factors, the insurance industry has already been feeling pressure to use integrated business processes supported by data, applications, computing solutions, and professional service providers to [...]