Category: Past Webinars

Delivering an excellent customer experience is crucial to any and every industry, but more so the Banking & Financial Services Industry, because customers are trusting this industry with their money. Business growth in the BFSI sector is driven by superior digital customer experience - where they have complete access to finance from any device, anytime [...]

When the economic weather is rough, efficient cash management assumes even more importance in your business strategy. Though internal functions of most enterprises across industries have adopted automation to bring efficiency to cash management, complexity and manual effort seem to have only increased. That is not the goal of automation! Functional leaders looking to ensure [...]

The Pharma & Healthcare industry is providing a service that can make a difference of life and death. How you are made to feel during a healthcare journey, from diagnosis to treatment and on- going disease management holds great value. In other industries CX is being delivered at the highest level and the same is [...]

The way of operating business has been drastically impacted and needs to be reshaped due to pandemic. Due to immense disruption in business operation caused by this pandemic, more digital transformation practices are being adopted now than ever before, where working from home is the new normal and reality. Emergence of Automation and AI technologies [...]

Customer expectations have gone through the roof in the past year. Shoppers now desire digital-first experiences and don’t think twice before switching to other brands that offer better experiences. So, with digital consumerism being thrust into the front seat, how can you provide stellar support across the e-commerce journey? The massive e-commerce boom has resulted [...]

The biggest consumption category in India is food & food products. Value addition to food has gained importance in the recent past and has seen remarkable growth driven by changing market trends and consumer behavior. The food processing and packaging industry has diverse challenges like constraints on raw material, inadequate infrastructure, transportation bottlenecks, meager access [...]

BFSI has been very successful for a long time, with its well-established rulebook for products, services, and processes. Digital transformation is a long process. No matter where you are in the journey, there’s still work to be done to meet ever-changing customer expectations in the financial services industry. With the advent of rapidly advancing technologies [...]

Globally the education sector is the worst affected and disrupted due the ripple effects of the Pandemic. Many institutions all over the world are closed or partially closed. Many students do not have the access to digital tools, especially in the field of innovations and start-ups. Disrupted classes and undistributed learning is one of the [...]

The world, as we know it today, is being revolutionized by technology every passing minute. No other industry demonstrates it better than the Life Sciences and Pharmaceutical. To adapt and succeed in this changing landscape, pharmaceutical companies are responding by connecting, digitizing and improving processes with the help of technology. Digital Transformation is already here. [...]

In the past decade or so Pharmaceutical Industry has undergone a constant and rapid change, resulting in higher costs, longer product lifecycles, need for better quality and longer time to market. These factors have pushed the companies to find ways to increase their efficiencies in the operations and supply chain. With arrival of Industry 4.0 [...]